Privacy Policy

1. Information we collect

We may collect information you choose to provide when you contact us, request a quotation, submit a product enquiry, or send documents. This may include your name, company, email address, telephone number, delivery or project details, and the contents of your message or attachments.

We may also receive limited technical information, such as browser type, device information, approximate location, and pages visited, when required to operate, secure, and improve the website.

2. How we use information

We use information to:

• respond to enquiries and provide quotations or technical assistance;
• process and manage business enquiries, orders, deliveries, and customer relationships;
• maintain website security, troubleshoot issues, and improve our services; and
• meet legal, accounting, regulatory, and record-keeping obligations.

3. Sharing information

We do not sell personal information. We may share information with trusted service providers, logistics partners, suppliers, professional advisers, or authorities where necessary to provide requested services, protect our rights, or comply with the law. Service providers may use information only for the purposes we authorize.

4. Retention and security

We retain information only for as long as reasonably necessary for the purposes described in this policy, including applicable business and legal requirements. We use reasonable administrative, technical, and organizational safeguards, but no online transmission or storage system can be guaranteed to be completely secure.

5. Cookies and similar technologies

Our website may use essential technologies required for functionality, security, and preferences. If analytics or other optional technologies are enabled, they may collect aggregated usage information to help us understand and improve the website. You can manage cookies through your browser settings, though disabling essential technologies may affect site functionality.

6. Your choices and rights

Depending on applicable law, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information, or to object to particular uses. To make a request, contact us using the details below. We may need to verify your identity before responding.

7. Children and third-party links

Our website is intended for business users and is not directed to children. Links to third-party websites are outside our control and are governed by those websites' own privacy policies.

8. Policy updates

We may update this policy to reflect changes to our practices, services, or legal obligations. The latest version will always be published on this page with its updated date.